Privacy Policy

Effective Date: 03.03.2023
Contact: support@zubene.co

Zubene (hereinafter referred to as "we," "us," or "our") respects your privacy and is committed to protecting the personal information that you provide us through our mobile application (the "App"). This Privacy Policy describes how we collect, use, and share your personal information when you use our App.

Information We Collect

We collect the following types of personal information for the sole purpose of providing delivery services to you:

  • Phone Number
  • Address
  • Email
  • Gender
  • Profile picture

We do not collect any other personal information unless you choose to provide it to us.

We do not collect any financial information such as credit card numbers or bank account information.

Use of Information

We use the personal information we collect solely to provide delivery services to you, including:

  • Communicating with you regarding your delivery
  • Verifying your identity
  • Providing customer support
  • Responding to your inquiries or requests
  • Improving our services

Sharing of Information

We do not share your personal information with any third parties, except in the following limited circumstances:

  • With our third-party service providers who help us provide delivery services to you (such as couriers or drivers)
  • With law enforcement or other government authorities if required by law
  • With our legal counsel or other professional advisors if necessary to protect our rights, interests, or legal obligations

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations.

Security

We take reasonable and appropriate measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are completely foolproof, and we cannot guarantee the security of your personal information.

Your Rights

You have the right to access, correct, or delete your personal information that we have collected from you.

You may also have the right to object to or restrict certain processing of your personal information or to withdraw any previously given consent.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our App or by sending you an email or other notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at support@zubene.co.

Note: This privacy policy applies to the Zubene mobile application ("App") and Zubene Web application ("Web").